Check-in and Check-out Times
Check-in time is set at 4:00 PM local time.
Check-out time is set at 11:00 AM local time.
Early check-in or late check-out requests are subject to availability and may incur additional charges.
Minimum Age
Guests must be 18 years or older to place a reservation.
Guests under the age of 18 are only allowed to check in with a parent or official guardian.
Rates
The rates are in $USD and do not include 13% government tax and $30 resort fee per night. Special offers and discounts may not be combined.
Deposit and Payment Policy
Full deposit payment is required at the time the reservation is made. Cancellations made 30 days or more before arrival will be fully refunded. Cancellations within 30 days of arrival are non-refundable.
Governors Village can accept payment via Visa & MasterCard. We do not accept American Express & Diners Club Cards.
A credit card must be provided at the time of booking.
Cancellation Policy
A full refund for cancellations made 30 days prior to check-in/move-in date. No refund for cancellations made within 30 days of check-in date for regular bookings. No refunds or credits will be issued for late arrivals, no-shows, or early departures.
Amenities and Sundry Items
We offer complimentary bath amenities in each bathroom, including shampoo & body wash. Toilet paper, paper towels, hand soaps are also provided for you at the beginning of your stay. Replenishments will be at additional cost.
Damage Policy
Guests will be accountable for the damage resulting from their actions or neglect during their stay. Should there be any damage or missing items identified upon your departure, we will notify you and charge the credit card on file.
Liability
The guest agrees that Governors Village is not responsible for, and the guest expressly assumes the risk if any accidents, injuries, illness, or other harm that befall any member of the rental party (or any other persons granted access to the property during the lease term), as well as any loss of personal belongings or valuables during their stay.
Condition and Use of Property
Property is provided in “as is” condition. Governors Village shall use its best efforts to ensure the operation of all amenities in the Property, such as internet and cable TV access. Governors Village shall not be held responsible for such items’ failure to work but will make every effort to correct any issues as reported as quickly as possible. The guest acknowledges that use of amenities such as the pool, decks, and the like may be potentially dangerous and involve potential risks if improperly used, particularly regarding children and such use is at the Guest’s own risk. Guests shall use the Property for residential purposes only and in a careful manner to prevent any damage or loss to the Property and always keep the Property in clean and sanitary condition. Guest and any additional permitted guests shall refrain from loud noise and shall not disturb, annoy, endanger, or inconvenience neighbors, nor shall Guest use the Property for any immoral, offensive or unlawful purposes, nor violate any law, association rules or ordinance, nor commit waste or nuisance on or about the Property.
Risk of Loss and Indemnification
Guest agrees that all personal property, furnishings, personal affects and other items brought into the Property by Guest, or their permitted guests and visitors shall be at the sole risk of Guest regarding any theft, damage, destruction or other loss and Governors Village shall not be responsible or liable for any reason whatsoever. Guest hereby covenants and agrees to indemnify and hold harmless Governors Village and their agents, owners, successors, employees and contractors from and against any costs, damages, liabilities, claims, legal fees and other actions for any damages, costs, attorneys fees incurred by Guest, permitted guests, visitors or agents, representatives or successors of Guest due to any claims relating to destruction of property or injury to persons or loss of life sustained by Guest or family and visitors of Guest in or about the Property and Guest expressly agrees to save and hold Governors Village harmless in all such cases.
Release
Guest hereby waives and releases any claims against Rental Agent, the Property owner and their successors, assigns, employees or representatives, officially or otherwise, for any injuries or death that may be sustained by Guest on or near or adjacent to the Property, including any common facilities, activities or amenities. Guest agrees to use any such facilities or amenities entirely at the Guest’s own initiative, risk and responsibility. Governors Village provides free parking spaces within the property. The guest agrees to indemnify and hold harmless Governors Village and their agents, owners, successors, employees, and contractors from and against any loss or damage to any vehicle, bicycle, motorcycle or scooter parked within the Property.
Entry and Inspection
Governors Village reserves the right to enter the Property at reasonable times and with reasonable advance notice for the purposes of inspecting the Property or showing the Property to prospective purchasers, renters or other authorized persons. If Governors Village has a reasonable belief that there is imminent danger to any person or property, Rental Agent may enter the Property without advance notice.
Occupancy
Maximum occupancy is 2 people per bedroom for each unit type as follows.
• 1 Bedroom units accommodate up to 2 people.
• 2 Bedroom units accommodate up to 4 people.
• 3 Bedroom units accommodate up to 6 people.
• 4 Bedroom units accommodate up to 8 people.
Governing Law and Jurisdiction Clause
All reservations and occupation agreements in relation to the Governor’s Village Property shall be governed by and construed in accordance with the laws of the Cayman Islands.
All Guests and any members of a Rental Party each submit to the exclusive jurisdiction of the Cayman Islands for the determination of any matters of whatsoever nature arising from Guests or Rental Party members’ use or occupation of the Governor’s Village Property.
Confirmation of Notice of Jurisdiction Clause
The undersigned, being a Guest and Rental Party Member confirm that I have read and agree to the exclusive jurisdiction clause contained in the terms of occupancy agreement, acknowledgement and agreement to which is a condition of my use and occupation of the Governor’s Village Property.
Notice
A. Governing Law and Jurisdiction
The usage or occupation of the Governor’s Village Property shall be governed by and construed in accordance with the laws of the Cayman Islands and is conditional on all persons, including Guests, Rental Party Members and their visitors, agree that the Courts of the Cayman Islands have exclusive jurisdiction for the determination of all matters arising from the use or occupation of the Governor’s Village Property.
B. Limitation of Liability
Governor’s Village, its owners, shareholders, directors, agents or employees are not liable for: the death of, or injury to Guests, Rental Party Members or visitors to the Property; or
damage to, or theft of, any possessions of the Guests, Rental Party Members or invitees to the Property; or any losses, claims, demands, actions, proceedings, damages, costs or expenses or other liability incurred by the Guests, Rental Party Members or visitors to the Property or invitees to the Property in the exercise or purported exercise of the rights on the Property; or the acts or omissions of any other resident of the Property or their visitors
Visitors
Any persons who are granted access to the Property during your stay are your sole responsibility. You are permitted to have guests between 8:00 AM and 10:00 PM. No person other than those in the registered Rental Party may stay overnight at the Property. If you would like to host visitors during your stay with us, please ensure that you have communicated with the Governors Village team at stay@gvcayman.com. Unregistered visitors are not permitted to use any facilities, including but not limited to the pool and the gym. You agree to alert Governors Village to any external vendors who may be providing services at, or otherwise visiting, the Property. For your safety, Governors Village reserves the right to deny entry to any vendors that it believes may be unsuitable in its reasonable discretion.
Smoking and Vaping
Smoking or vaping is not permitted inside the units and in the common areas. A $USD 500.00 fine will be imposed on anyone found violating this policy.
Pets
Pets are NOT permitted within the unit. A $USD 500.00 fine will be imposed on anyone found violating this policy.
Housekeeping
Daily housekeeping is not included in the fees at GV. Units are professionally cleaned prior to arrival and upon departure for bookings up to 7 days. Bookings for more than 7 days will receive a complimentary housekeeping service every 7th day.
These services include;
• Bed making: Change bed linens, tuck in sheets, and fluff pillows.
• Dusting: Dusting surfaces and cleaning furniture.
• Bathroom Sanitization: Cleaning sinks, toilets, showers, and mirrors.
• Trash removal: Emptying trash bins and replacing liners.
• Restocking Amenities: Replenishing towels, toiletries, and other supplies.
• Sweeping and Floor Mopping: Ensuring clean and spotless floors.
• Cleaning of the bedroom and the kitchen.
Personal laundry services are not included in housekeeping. However, there is a self-service laundry facility on-site where you can do your laundry or obtain the services of a laundry valet. Towels and linens may not be removed from the Property. If any of them is missing, the guests will be notified and the credit card on file will be charged for these items. If you would like to schedule any housekeeping during your stay, please let us know at least 3 days prior to arrival, or contact the Governors Village team. If you accidentally leave something behind, contact the Governors Village team as soon as possible. We will do our best to assist in locating or returning lost items to their rightful owners.
Waste Disposal
The Guest agrees to keep the premises clean (to the highest standards as shall be required by GV, in GV’s sole discretion) and will remove the garbage and other refuse from said premises. All Guests are responsible for placing their garbage in the waste bins provided.
Hurricane Policy
Notwithstanding anything herein to the contrary, if the Cayman Islands Government orders a mandatory evacuation due to a tropical storm or hurricane in the area where Property is located and the Rental Party must evacuate the Property during their stay, the Governors Village will refund in full the portion of the Rental Charges attributable to the dates of stay impacted by the evacuation order.
Outdoor Fires
Pursuant to the laws of the Cayman Islands, please note that outdoor fires are not allowed.
Worry-Free Hurricane Policy
If a hurricane warning is issued for the Cayman Islands by the National Hurricane Center within seven days of your scheduled arrival date, you may call or email Governors Village at stay@gvcayman.com to reschedule or cancel your reservation and receive a full refund. If a hurricane warning is issued during your stay and you are forced to depart early, a refund will be issued for any unused nights. Please note that our hurricane policy is only applicable on reservations booked directly with Governors Village.
Force Majeure
Governors Village shall not be liable for any circumstances beyond our control, including, but not limited to, acts of God, acts of governmental agencies, fire, strikes or labor shortages, wars, floods, storms, pandemics or epidemics, inclement weather, or any other events or circumstances not within the reasonable control of GV, whether similar or dissimilar to any of the foregoing (“Force Majeure Event”). In the unlikely event that the Property becomes untenantable, unavailable or otherwise unsuitable for occupation because of a Force Majeure Event as determined in the sole and absolute discretion of GV, the following applies.
Force Majeure Event After the Arrival Date
Governors Village will attempt to relocate the Rental Party to similar or better accommodations. Should acceptable accommodations not be available, however, the aggregate liability of Governors Village shall be limited to the Guest’s choice of either a prompt refund of all unearned Rental Charges paid, or a future stay at the Property of equal or lesser value of all unearned Rental Charges paid, subject always to availability.
Force Majeure Event Prior to the Arrival Date
Unless otherwise refundable pursuant the Cancellations provision above, Governors Village shall not be obligated to offer a refund because of a Force Majeure Event. Should Governors Village determine in its reasonable directions that the Property will likely remain unavailable for more than one year from the original arrival date or should the Property remain unavailable for more than one year from the arrival date, Governors Village shall issue a prompt refund of all unearned Rental Charges paid. The aggregate liability of Governors Village shall never exceed the unearned Rental Charges paid.
Fraud, Misrepresentation, or Violation
If a reservation has been obtained under false pretenses, or in the event the Guest or the Rental Party (or any other persons granted access to the Property during the Lease Term) violates any term of this Agreement, the Property Owner shall have the right to deny check-in or evict the Rental Party without refund.
Dispute Resolution
The Guest, on his or her own behalf and on behalf of each member of the Rental Party, agrees that any controversy or claim arising out of or relating to this Agreement, or the breach thereof, shall be submitted to the exclusive jurisdiction and venue of the courts of the Cayman Islands. The Guest, on his or her own behalf and on behalf of each member of the Rental Party, specifically agrees not to dispute or otherwise initiate a chargeback of any payments or deposits processed via credit card if such payments or deposits arise out of or relate to any claimed payment obligation due under this Agreement and whether such payment obligation is in dispute. The Guest, on his or her own behalf and on behalf of each member of the Rental Party, further agrees to instead resolve any such dispute in a court of competent jurisdiction in the Cayman Islands. If the Guest or any member of the Rental party successfully disputes or otherwise initiates a chargeback of any payments or deposits processed via credit card which relate to any claimed payment obligation due under this Agreement in violation of this provision, it is expressly agreed that the Guest shall be liable to Governors Village for the amount of any such chargeback and that all defenses as to the validity of the charges in question are waived in any subsequent legal proceeding. If any legal action or proceeding is commenced to construe or enforce this Agreement in a court of competent jurisdiction in the Cayman Islands, then the party prevailing in that action, and any appeal thereof, shall be entitled to recover its attorneys’ fees and costs in that action or proceeding, as well as all costs and fees of any appeal or action to enforce any judgment entered therein.
Beach and Water Entry
The beaches and water entries around the island of Grand Cayman may vary throughout the year due to circumstances beyond our control, including erosion, storm activity and other naturally occurring phenomena. No discounts or refunds are given if the beach or water entry around the Property varies from the images on our website or the Rental Party’s expectations.
Beaches throughout the Caribbean, including along the island of Grand Cayman, may also experience an accumulation of sargassum from time to time. Sargassum is a generally harmless seagrass that is more unsightly than anything else and that offers a valuable turtle nesting ground. Although sargassum accumulation may occur at any time, the condition is largely seasonal and tends to be most apparent in late summer months. Fortunately, Grand Cayman does not ordinarily see the extraordinary accumulations that can plague other Caribbean destinations from time to time. Should you encounter undue accumulation of Sargassum during your stay, please contact the Governors Village operations team for suggestions of unaffected beaches.
Water and Power
Tap water in the Cayman Islands is desalinated sea water and is safe to drink. Please note that the water desalination process and the production of electricity on island have a significant adverse impact on the precious local marine environment. Although water and electricity are included in your stay, please conserve accordingly, including by keeping doors and windows shut while the air conditioner is running.
Tropical Climate
Tropical climate without air conditioning produces mold and causes rust to develop on metal fixtures and fittings. The Guest agrees to keep the air conditioning running at all times, regardless of whether the guest or the rental party are in the premises. The Guests must set the thermostat at a temperature between 72°F (22°C) and 78°F (26°C) to avoid mold or rust.
Potential Noise and Activity Disclaimer
While we strive to provide a tranquil and comfortable environment for our guests, please be aware that the Seven Mile Beach Corridor is a vibrant and evolving area. As such, from time to time, there may be noise or activity from nearby properties or developments.
1. General Awareness: Guests should understand that, due to the nature of the area, occasional noise or disturbances may arise from various activities, including but not limited to construction, renovations, or other operations in the vicinity. These occurrences are a normal part of the area’s ongoing growth and vibrancy.
2. No Guarantees of Silence: While we make every effort to ensure a peaceful stay, we cannot guarantee the absence of external noise or disturbances, which are beyond our control. The surrounding area’s activities may vary.
3. Limitation of Liability: We kindly inform our guests that we are not liable for any inconvenience or discomfort caused by external noise or activities from neighboring properties. As these events are outside our management, we are unable to offer refunds, discounts, or compensation related to such disturbances.
4. No Obligation to Relocate: Should there be any noise or disruptions during your stay, we will, of course, listen to your concerns. However, please note that we are under no obligation to provide alternative accommodations or refunds, as these disturbances are part of the natural ebb and flow of the area.
5. Communication Encouraged: We encourage guests to communicate any concerns during their stay, and we will do our best to address them within our capacity. However, please understand that certain situations, particularly those involving external sources, may be beyond our control.
By proceeding with your booking, you acknowledge and accept these conditions. We appreciate your understanding and look forward to welcoming you.
